THE GEOPROJECT Lifetime Warranty for National Park Sticker Bottles.

 

At THE GEOPROJECT, we take pride in the quality, craftsmanship, and durability of our products. Our Lifetime Warranty reflects our commitment to your satisfaction and ensures your GeoProject water bottles are built to endure all your adventures. If something goes wrong, we’re here to make it right.

WHAT OUR LIFETIME WARRANTY COVERS

This warranty applies exclusively to THE GEOPROJECT water bottles and includes coverage for:

Normal Wear and Tear

• Sticker Peeling or Fading: Stickers that peel or fade due to normal usage.

• Broken Lid Handles: Handles that break under normal use.

• Leaky Lids: Lids that leak when the straw is closed.

Manufacturing Defects

• Structural or Functional Issues: Defects in production that affect usability.

• Loss of Insulation: Reduced insulation performance after regular use.

Sticker Replacements

• Stickers that degrade due to normal wear are eligible for free replacement.

WHAT OUR LIFETIME WARRANTY DOES NOT COVER

Our warranty excludes the following:

1. Accidental Damage

• Dents, chips, cracks, or physical damage caused by dropping, mishandling, or misuse.

2. Unauthorized Modifications

• Alterations, repairs, or changes made without approval from The GeoProject or an authorized provider.

3. Loss or Theft

• Coverage does not extend to lost or stolen products.

4. Environmental Damage

• Damage caused by extreme temperatures, chemical exposure, or external factors beyond normal use.

5. Claims Outside the U.S.

• Warranty is limited to purchases and claims made within the United States.

STANDARD WARRANTY VS. LIFETIME WARRANTY

We offer two tiers of coverage to meet your needs:

Standard Warranty

• Coverage: Issues reported within 30 days of purchase, including shipping damage and immediate defects.

• Replacement Cost: Free.

Lifetime Warranty

• Coverage: Long-term wear and tear or manufacturing defects that develop over time.

• Replacement Cost: Free replacement with a shipping fee paid by the customer.

SHIPPING AND HANDLING FEES

For replacements under the Lifetime Warranty, shipping fees apply as follows:

• Water Bottles (with lids): $10

• Stickers and Accessories: $5

HOW TO FILE A WARRANTY CLAIM

To initiate a warranty claim, follow these simple steps:

1. Email: Contact us at hello@thegeoproject

2. Proof of Purchase: Provide a receipt or other proof of purchase from THE GEOPROJECT or an authorized retailer.

3. Photos: Upload clear photos of the damage or defect.

4. Shipping Information: Include your complete shipping address.

Note: While we strive to provide replacements matching your original product, specific colors or finishes are not guaranteed. Replacements cannot be exchanged for other models, colors, or store credit.

TRANSPARENCY STATEMENT

At The GeoProject, we believe in honesty and transparency. While wear and tear is natural, damage from misuse, accidents, or mishandling (e.g., dents, cracks, or chips) is not covered under this warranty.

We understand the importance of stickers to your product’s aesthetic, and we’re happy to replace them if they show signs of normal wear. Our goal is to keep your GEOPROJECT bottle ready for every adventure.